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800-367-4693

Service

SHIPPING POLICY
You'll like this . . . we're currently running a FREE SHIPPING promotion on orders over $45 . . . take advantage of our low prices and we'll pay the shipping when your order total is $45 or more! For orders less than $45, the UPS and/or U.S. Postal Service rates will be displayed prior to checkout. Our free shipping offer applies to all orders over $45 shipped to the contiguous 48 states.  

Total delivery time
We process, pack and ship out most orders within three business days. Standard free shipping is USPS Priority Mail which always ships in 3 business days or less. For large orders we use UPS for which the total number of days that it will take for your package to arrive is determined by your U.S. location.  


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Warm weather shipping
When ordering chocolate, the George Howe Company is not responsible for melted candy so please consider adding an Ice Pack to your order. We recommend one ice pack per two items ordered.


PRIVACY POLICY
Earning your trust is priority #1 at georgehowe.com. And we realize that when it comes to shopping for coffee, candy and nuts on the web, you have countless choices that are just clicks away. Which is why we have put in place security procedures ensuring that personal information you submit to us is never compromised. Also, we will NEVER sell, rent or lease any of your personal information to third parties for any reason. Our website does use cookies.

RETURN POLICY

We're a small company that places the highest priority on customer service and satisfaction. That's one of the reasons we've been in business for more than 90 years. Every order is handled by the same person with the utmost care and concern from the moment the order is placed until it's packed fresh and shipped to its destination. If, however, you are not satisfied with your order, please call us at 800-367-4693, ext. 240 or email us at webstore@georgehowe.com. While we are not able to accept the return of perishable items due to health regulations, we may replace the product or issue a refund. In all cases, please do not immediately throw away the product as you may be asked to submit pictures for our quality control staff. Thank you.

ALLERGY STATEMENT
Here it is: "These products were packaged in a facility that also processes Peanuts, Tree Nuts, Milk Products, Soy, Wheat and Eggs."

LOCATION
In the beautiful town of Grove City, PA, 60 miles north of Pittsburgh. Our mailing address is:

George J. Howe Company
629 West Main Street
Grove City, PA 16127

Our retail store hours (at the above address) are:
Monday-Friday 8:00 a.m. - 4:15 p.m.

Saturday 9:00 a.m. - 3:00 p.m.
Sunday Closed

We can be reached by phone at 800-FOR-HOWE. That's 800-367-4693. All matters related to our web store, including placing an order, may be directed to extension 240 or you can send us an email to webstore@georgehowe.com.